Every company says things like "People are our most important asset. We grow and develop our employees." But very few actually do it, usually because they simply don't know how. Most business people focus on getting good at their particular specialty, such as finance, marketing, or sales. But when they rise to management and need to deal with sticky issues, such as underperforming staffers and work place conflict, these stars usually flounder. And quick-fix advice books don't really help them become more skilled, confident, and effective managers of people. Growing Great Employeesis different. It shows readers how to- influence through listening interview with clarity get people to feel like part of the team from day one give effective feedback delegate realistically Growing Great Employeesis conversational, anecdotal, and humorous-much more fun to read than the typical advice to managers. It's a guide to creating a work place where people thrive and get great results.